STAT Solutions' Customer Support for Dragon® Medical
Software developer Nuance, makers of Dragon® Naturally Speaking, saw a need in the medical community for speech recognition software that meets the challenges presented by medical practices and clinical health care providers. The result was the development of Dragon® Medical, a speech recognition software designed to enhance the implementation of the federally required move to electronic medical records (EMR) outlined in Version 5010/ICD-10.
STAT Solutions offers comprehensive integration of Dragon® Medical into your practice and on-going customer software support by our expert staff once we've done so. Our telephone customer support for Dragon® Medical is a no-nonsense service where our experts troubleshoot Dragon® Medical issues and offer solutions to get you back on track.
We not only offer Dragon® Medical software support for the customers to whom we've sold and implemented the software, we will assist any Dragon® Medical user who encounters an issue using the program. That's right. We didn't sell it to you? No problem.
Our customer support staff can assist with:
Customizing commands in Dragon® Medical to work with your EMR.
Give you prompt support today, not tomorrow.
Fix errors that may happen within the speech recognition.
We can help you solve these common Dragon® Medical technical issues and any other difficulties office managers and staff might encounter while managing your cash flow and other administrative duties.
It should be noted, Dragon® Medical is a highly customizable program and should be implemented by an expert in EHR/EMR-related software environments. STAT Solutions, based in West Virginia, is highly qualified to introduce this software to your medical practice environment and limit the need for seeking post-implementation customer support. Why risk having this valuable software implemented by service providers unwilling to offer install-to-upgrade support for Dragon® Medical when STAT Solutions can provide you with comprehensive follow-through customer support?
In addition to implementing Dragon® Medical into your practice's EMR environment, we offer these additional services to help you achieve the goals of smooth operation and federal EHR compliance:
In-house training services
IT services
Managed Network solutions
Network Management
Server Management
Workstation Management
Anti-virus Software including all updates
10GB of Off-site Backup space
Remote repairs
Help Desk Access
SOAPware Extended Support
SOAPware Database Management
Plus much more!
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Contacts
James.hall@statsolutioninc.com
Cyndee.Adkins@statsolutioninc.com
3452 Winfield Road
PO Box 803 Winfield, WV 25213
Phone 304.586.0690
Fax 304.586.0694
Call Toll Free 1.877.586.0690
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